Latest News & Trends In Sales Communication

When to Use 'Dear Sir or Madam' & When to Use These 13 Alternatives for Ecommerce

'Dear Sir or Madam''Dear Sir or Madam' is a common use of salutation in various types of letters, emails, and notes. While there is nothing necessarily wrong with this greeting, it may come off as laz ...

I.e. vs. E.g.: What's the Difference?

I.e. "I.e." is short for "id est," a Latin term meaning "that is." It's used to clarify or explain something you've just said. Think of it as a "restatement" abbreviation. E.g. "E.g." is short f ...

COB vs. EOD: What Each Means & How to Use Them

As an ecommerce merchant, taking payments from your customers is essential to your success. However, there can be confusion over terms such as COB and EOD. COB stands for “close of business” while EOD ...

To Whom It May Concern: A Comprehensive Guide

To Whom It May ConcernAs an ecommerce expert, I understand the importance of proper communication when reaching out to businesses and individuals. One commonly used phrase that can be tricky to master ...

How to Choose Between 'Best Regards' and 'Kind Regards' When Emailing Customers

When to Use 'Best Regards' If you're wondering when to use 'Best Regards' in an email to a customer, the answer is fairly straightforward. 'Best regards' is a formal way to conclude an email with some ...

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